Carer orders a “fabulous” 6ft Xmas tree but gets a branch as an alternative

A CARER has claimed she ordered a 6ft Christmas tree on line but was sent a “branch” as an alternative.

Paulette Alexander paid £30 for the tree from on line retail outlet, Uakie, following currently being amazed by a Fb advert that showcased a “fabulous” gentle up tree for sale.

A video clip, posted on the Uakie Facebook website page, shows a girl endorsing a bushy, Christmas tree with distant regulate lights that only can take 5 minutes to established up.


The remote regulate “self growing tree” seems extraordinary from the advert so Paulette, 49, made the decision to click on on the connection and purchased a 6ft variation in advance of the festive time period.

On the other hand, the grandmother from Weymouth, Dorset was not amazed immediately after declaring that only a solitary branch inside a distinct plastic bag was sent.

Paulette stated she contacted Uakie but said she is nonetheless to receive a refund.

The store has given that removed Christmas trees from their internet site.

The branch that was sent to Paulette
Paulette obtained this department in its place of her tree.                                                                      Credit rating: Paulette Alexander

Paulette posted about the on line browsing fall short on Facebook on Tuesday, crafting: “I requested a 6ft Xmas tree and that’s what I bought.

“I contacted the company and they mentioned they sent me a tree like for like. 

“I couldn’t quit laughing, they should have taken a twig off the tree and assumed I would be pleased.”

The disappointed customer shared an impression of the lone branch laid across her sofa.

Paulette Alexander pictured at home
Paulette couldn’t believe what she got in the mail.                                                                     Credit: Paulette Alexander

Other pictures exhibit the packaging that the branch arrived in as well as the branch on Paulette’s cooker to highlight the sizing.

Paulette had wished to make this Xmas further special as her partner is heading into healthcare facility to have brain surgical treatment and will be recovering throughout the festive time. 

Speaking nowadays, the mum-of-two reported: “The [advert] claims you get this magnificent distant regulate Xmas tree with lights and if you purchase this tree prior to the timer runs out they will post your tree straight away.

“It explained that it will come from The us but following payment and e mail you then test and it will come up China.

“The cash came straight out of my account and gave me a tracking quantity. It turns out it may not have even been the appropriate monitoring selection. 

“Hermes claimed they had delivered the tree but I never bought it.

“I have requested from other sites on Facebook and it has been alright.”

Uakie today declined to comment. 

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