June 25, 2022


Tenants are currently being presented the possibility to shape the potential of housing for 1000’s of older people today throughout Scotland.

Bield is offering their shoppers the possibility to affect their technique for the following 5 decades,

at a pivotal time of leadership modify and restoration from the pandemic. 

The organisation is web hosting numerous gatherings, which includes a joint engagement session in June and an AGM in September, to get responses from the people today who know their companies very best: their tenants.

Approximately 15 consumers will acquire part in the first occasion a summit in Hamilton on 21st June which will also be attended by Bield’s Administrators and the CEO, alongside with a additional 20 staff members from across the small business.

It will be the to start with these types of event in practically a few decades as a outcome of the Covid pandemic and the to start with option for Bield consumers to meet the refreshed administration team – at a time when the sector faces numerous problems which includes soaring electricity costs, the introduction of new laws and local climate modify.

Zhan McIntyre, Bield’s Head of Policy and Shopper Criteria, was liable for organising the session and explained: “The timing feels unquestionably necessary.

“Our last handful of annual engagement activities ended up halted by the pandemic – a interval when equally Bield and the rest of culture had been dealing with profound modify.

“There are so lots of major problems on the horizon, and it could not be a more important time to pay attention to our consumers as we set out our system for the future 5 decades.”

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The occasion in Hamilton will start off with tenants – who come from Bield developments all throughout Scotland – offering unvarnished accounts of their ordeals through the pandemic and describing how they experience the housing company could improve in upcoming.

Dr Lynne Douglas, who took about as Bield CEO just months just before lockdown started off, will then talk about the difficulties of steering the organisation as a result of the pandemic, which includes rebuilding the Senior Administration Workforce.

This will be adopted by a discussion on Bield’s new five-year system, which is owing to start in March 2023. 

Tracey Howatt, Director of Buyer Working experience Val Hunter, Director of Business enterprise Advancement Paula Rice, Director of Finance and Means and Nikki Ritchie, Director of People and Organisational Enhancement will response queries from customers and ensure that their views are captured to assist condition the roadmap for the organisation.

Subject areas on the agenda contain how Bield will introduce modern-day engineering to help people today dwell independently for as very long as achievable and how they will tackle the soaring value of power, whilst combatting weather modify.

The afternoon will conclude with a tour of the BE-ST Innovation Factory (formerly the Development Scotland Innovation Centre), giving the attendees an perception into the most up-to-date technology remaining made use of to enable renovate housing and the created environment.

Dr Lynne Douglas, Main Govt at Bield, claimed: “There is no far better way for us to hear from our prospects than at last remaining capable to meet up with with them like this. This is a massively critical party for us.

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“Engagement with clients and workers is vital to us to make sure that we carry on to create ground breaking concepts that guidance all of the Bield local community, now and in the foreseeable future.

“As an organisation, we need to be all set to adapt and adjust to fulfill the demand the two now and in the foreseeable future and just take our companies to new ranges. Situations like this support us to continue to keep our clients at the extremely forefront of what we do, even in these most complicated of moments.”

Bield is a registered charity which started off out with a person housing progress in Bo’ness and is now a major company of housing and treatment services for in excess of 5000 more mature people today across 23 local authority areas in Scotland.