June 26, 2022


A SCOTS courier company is achieving new heights immediately after it introduced a specialist airline misplaced baggage services.

Eagle Aviation – an offshoot of Eagle Couriers – now supplies a everyday support to 33 airports and 120 airways groups, from Inverness Airport in the north of Scotland, to London Heathrow and Gatwick airports, as properly as Belfast and Dublin.

Handling and returning more than 350,000 baggage per yr to their owner-travellers, the Bathgate-based mostly firms’ purchasers include things like Emirates, Jet2, Virgin Atlantic, Loganair, Etihad, and Ryanair.

The progress of the airport-centered division underpins a team-extensive achievement soon after the 45 staff-potent enterprise pivoted into new revenue streams all through the Covid-19 pandemic.

Fiona Deas (L) and Samuel Milne of Eagle Couriers.
Fiona Deas and Sameul Milne are beneficial about the foreseeable future of Eagle Aviation.

Eagle Aviation was in a position to rapidly build on the community of THS Couriers, a small business acquired by Eagle Couriers ahead of the pandemic but wound down as air journey floor to a around halt.

As global travel restrictions started to lift, Eagle Couriers say they spotted the option to fill a gap in the baggage repatriation room soon after rival firms had termed a halt to operations.

Eagle Aviation Functions Manager, Samuel Milne, stated: “The pandemic was a key obstacle for many firms, not minimum individuals working in the courier sector, and although we remained busy on numerous fronts, there is no disguising the worries we confronted.

“With world wide vacation nearly at a standstill, the situation of airlines needing to return misplaced baggage to travellers pretty a lot disappeared right away, and that inevitably led to the demise of quite a few courier enterprises performing to assistance that prerequisite.

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“We were checking the scenario carefully and put a approach in place that could be quickly executed if and when the journey constraints were being eased and inward British isles flights began to maximize.

“We continued to offer a decreased company for Airways for the duration of the pandemic when travellers were getting repatriated globally pursuing lockdown restrictions.

“The start of Eagle Aviation authorized us to retain some current baggage repatriation contracts we held underneath the THS model, and when one more company remaining the market place, it opened up new options for us at London Heathrow and a selection of main airports in Scotland and the North of England.”

Eagle Aviation landed contracts to return lost baggage nationally throughout the Uk with Aer Lingus, SWISS and Austrian Airlines, along with awards from British Airways, Iberia, KLM, Air France and Lufthansa.

Eagle Couriers Handling Director, Fiona Deas, claims she was delighted at how the enterprise, which has a fleet of in excess of 120 autos, had weathered the coronavirus storm and tailored to modifying needs on its expert services.

She reported: “During the to start with Covid-19 wave in March 2020, there was a substantial need from regional authorities, justice agencies, govt departments and private organizations to provide tens of 1000’s of laptops, desks, chairs and other devices, as operating from house became a regular portion of lockdown existence.

“While a great offer of our place of work and corporate fulfilment small business receded, we were being proud to enjoy a central purpose in offering essential resources and medications throughout the nation, and owing to the nature of our do the job our places of work remained opened in the course of all the lockdowns.

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“Our do the job on behalf of the NHS remained consistent and in reality, we picked up added work providing anti-viral prescriptions to Covid-positive households, and we have been included in flying Covid-connected items involving the Scottish islands on a daily basis, offering much-wanted connectivity to our rural communities.”

In January 2021, Eagle recruited yet another 70 motorists and included various office-based mostly staff members to the payroll right after profitable a significant contract with Countrywide Providers Scotland to collect team PCR exams from every single treatment dwelling in Scotland for onward shipping to labs for testing.